Bubble Rangers Privacy Policy

Revision 7 September 2023
  • This Privacy Policy ("Policy") is designed to inform you, the user, about how Imaginary Ones Pte Ltd ("Imaginary Ones," "we," "us," or "our") collects, uses, and shares information when you use our mobile application, "Bubble Rangers," as well as our website and other online products and services collectively referred to as the "Services."
  • By using the Services, you consent to the practices described in this Policy. Please take the time to read and understand this Policy. We may update this Policy from time to time, and any changes will be posted on this page. Your continued use of the Services after such changes are made constitutes acceptance of the revised Policy. If you do not agree with the terms of this Policy, please refrain from using our Services.

    • 1. Information We Collect

  • a. Information You Provide: We may collect information that you provide directly to us when you interact with our Services. This includes:
    • - Contact Information: Such as your name and email address.
    • - Communication: Any information you provide when you contact us via email or through our support email address at hello@imaginaryones.com.
    • - Social Media: Information from third-party social media sites if you choose to communicate with us through these platforms.
  • b. Automatically Collected Information: When you access or use our Services, we automatically collect certain information, including:
    • - Log Information: Details about your usage of our Services, such as the type of browser you use, access times, pages viewed, your IP address, and the webpage you visited before entering our Services.
    • - Device Information: Information about the device you use to access our Services, including device hardware and software details, MAC address, unique device identifiers, mobile network information, and time zone.
    • - Usage Information: Data about your usage of our Services, such as your game progress, scores, achievements, and interactions with other players.
    • - Consumption Information: Information about your spending habits related to both virtual and real currency purchases.
    • - Information Collected by Cookies and Tracking Technologies: We may use technologies like cookies and web beacons to collect information. Cookies are small data files stored on your device that help us improve our Services and understand user preferences. Web beacons are electronic images used in our Services or emails to collect data like visit counts and usage patterns.
  • c. Information from Other Sources: We may obtain information about you from third-party sources and combine it with the information we collect through our Services. For example, if you log into our Services using a third-party platform like Facebook, we may access information authorized by that platform, such as your screen name, profile information, and friend lists.

    • 2. How We Use Your Information

    We may use the information we collect for various purposes, including but not limited to:

    • - Service Improvement: To provide, maintain, and enhance our Services, including the development of new features.
    • - Communication: To respond to your inquiries, provide customer support, and send technical notices, updates, security alerts, and administrative messages.
    • - Marketing and Promotion: To inform you about products, services, offers, promotions, and events that may interest you.
    • - Personalization: To tailor our Services, advertisements, content, or features to your preferences.
    • - Contests and Rewards: To process and deliver contest entries and rewards.
    • - Analytics: To analyze trends, usage, and activities related to our Services.
    • - Third-Party Integration: To integrate third-party APIs for geo-location services and tailored advertisements, with your consent.
    • - Security: To protect your information from loss, theft, misuse, and unauthorized access.

    By accepting this Privacy Policy, you consent to the processing and transfer of your information, including to countries outside your own.

    3. Information Sharing

    We may share your information as follows:

    • - Service Providers: With vendors, consultants, and service providers who need access to your information to perform tasks on our behalf.
    • - Other Players: For purposes like leaderboards and multiplayer games.
    • - Legal Compliance: In response to lawful requests or to comply with applicable laws and regulations.
    • - Protection of Rights: When necessary to protect our rights, property, and safety, or to enforce user agreements or policies.
    • - Business Transactions: In connection with business transactions such as mergers, acquisitions, or asset sales.
    • - Consent: With your consent or at your direction.
    • - Aggregated or De-identified Information: We may share information that has been anonymized or aggregated, making it impossible to identify you personally.

    4. Social Sharing And Third-Party Services

    Our Services may offer social sharing features and integrate with third-party tools (e.g., Facebook "Like" button), allowing you to share actions on our Services. The use of such features may involve sharing information with your friends or the public, based on your settings with the third-party entity providing these features.

    We may also allow third parties to serve ads and provide analytics services in connection with our Services. These entities may use cookies and other technologies to collect information about your usage patterns. You have the option to control the collection and use of your location information by adjusting your device settings.

    5. Data Security

    We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

    6. Your Choices

    You have options to manage your information:

    • - Updating Information: You can request updates, corrections, or deletions of your information by emailing us at hello@imaginaryones.com. Some information may be retained for legal or business purposes.
    • - Cookies: You can usually adjust your device browser settings to reject or remove cookies. However, this may affect certain features of our Services.
    • - Notifications: You can control push notifications on your mobile device through device settings.
    • - Marketing Communications: You can opt out of promotional communications by following instructions provided in those communications or by emailing hello@imaginaryones.com. Non-promotional communications will still be sent.

    7. Data Retention

    We will retain your information for as long as necessary to provide you with our Services.

    8. Contact Us

    If you have questions about this Privacy Policy, please contact us at:

    Imaginary Ones Pte Ltd
    29 Media Circle #05-21
    Singapore 138565

    Email: hello@imaginaryones.com